Quick update
The test was scheduled to start about twenty minutes ago. I've been frantically preparing for the test, not just studying, but preparing my work area, etc. They let you check in 30 minutes prior to the start of the test. I've run the system test a dozen times, I know how that part works, it's a little sample "test" to verify your computer can do what they need it to do. I decided to check in at T minus twenty.. been to the login page many times, been to the dashboard many times, I kinda know my way around, the familiarity is nice. I decide to enter the testing area and .. weird, wtf. I re read the email, do this do that do the other thing, did'em all. No test. I go back, again, and read for tricks and traps, magic eye style, turns out there's a button called "Begin Test".
Oh.
So easy, why didn't you say so.
Begin Test, begin test.. .button button, who's got the button. There is NO BEGIN TEST BUTTON ANYWHERE. I disabled all the privacy controls and malware filters on the pages, nothin.
Meanwhile the clock is ticking down to start time and I can't find the starting line. I'm stuck somewhere in the goddamn locker room. They have a very elaborate website (I should note here that at this point I'm dealing with Pearson VUE, they administer tests for LOTS of organizations, not just CompTIA). I'm sure you've had this experience, you are having trouble and you want to talk with someone. But the contact us info is elusive, bordering on pathetic. Why would I need the street address of your global headquarters? My test starts in ONE MINUTE, I'm not going to put quill to parchment and hang it out for the pony express.
Phone number? Ok, turns out they have one, and it's toll free. Yay. for calls from Monday to Friday. JFC.
Oh look, a live chat button. Test was supposed to start one minute ago. Stress level at about mid zombie apocalypse. The agent gets on the ... line? and asks what she can do to help me today. So laggy, I want to take my test please please please. She's so slow, the call and response is glacial. Now what is the email address? What is your registration number? What is your home address? -- All legit questions -- but should be asked all at once at Alvin and the Chipmunks speed. I find the answers, clicking through the tabs I have open and share my bona fides with her.
waiting....
....
....
Well, I have found your appointment for the test, it's scheduled for 10 Jan 2021, 11:15 PM PST, checkin opens at 10:45 PM PST. Is there anything else I can help you with?
*clicks over to the reservation screen on my test confirmation page*
*blinks*
*injures hand facepalming*
Well, you're right, that's on me.
skipping ahead, that same page offers the option to reschedule. Which I do for 12:30 PM, today. By the time I click the confirm button, that appointment is no longer available. Wow. So now, it's pushed back to 1:15 PM today, check in at 12;45.
jeebus.
#PEBCAK